A while ago I ordered a Stanton T.120 turntable from DJSuperstore, and a Stanton SA.3 mixer and Ortofon Concorde Scratch needle + cartridge from Musicstore.de. Now, the mixer, cartridge and needle were all delivered over a week ago, but apparently DJSuperstore has some problems coming up with my T.120 and apparently they tell me nothing unless I email them 3 times on different addresses and ask over and over again. Last I heard from them they said that the turntable they’d reserved for me was damaged when it went to dispatch and they’re now awaiting a replacement from Stanton and that they’d mail a confirmed date the next day, which they didn’t. Of course, I had to drag that out of them with the spamming mentioned earlier — the last I heard from them without eliciting anything my order was waiting to be shipped and they’d let me know when it actually did.
Now, I’m pretty sure that they’re not trying to rip me off or anything like that, but it’s still a major pain in the ass that they’re so slow and so bad at communicating with their customers. If anyone knows some way of pressuring them into hurrying up, please let me know — I’m getting somewhat impatient here.
