Comments on: Waiting for gear

By: Lillesvin Networks » Blog Archive » Got it!

Lillesvin Networks » Blog Archive » Got it! — Tue, 09 Sep 2008 12:24:39 +0000

[...] finally received the turntable today! Don’t have time to write — gotta scratch! Music, [...]

By: Steffen

Steffen — Fri, 05 Sep 2008 14:51:43 +0000

maybe make the review into a youtube vid for high ranking. i dearly hope it arrives soon!

By: Anders K. Madsen

Anders K. Madsen — Fri, 05 Sep 2008 03:15:08 +0000

They contacted me today (well, technically yesterday) and told me that the turntable was on its way. Only problem is that they appear to use an uninsured, non-trackable shipping method, which could become a problem in the event that the turntable doesn’t make it here. This is AFTER I specifically requested (in 3 different mails!) that they use a trackable — and preferably insured — shipping method.

Also, they seem to have ignored everything I’ve mentioned about compensation for the delay (eg. paying for shipping, throwing in an Ortofon Concorde Scratch needle or two, or a pair of decent headphones — all suggestions around £30). Seriously, I don’t think it’s the least bit unfair to ask, especially because they’ve completely failed to keep me updated unless I’ve literally carpet bombed them with emails demanding an answer.

For their sake, I hope the turntable arrives without problems. This looks a little too much like a “lost in transit” setup to me. I won’t mind the least going legal on their sorry asses, if they try pulling such a stunt.

I’ve requested that they scan the shipping receipt and email it to me, in order to prove that a package actually is sent, but I seriously doubt that they’ll even bother answering the mail and much less scan the receipt and mail it.

Maybe it’s time to write a review and get a lot of people to link to it — I don’t think it’ll be too hard to outrank them in Google. We seem to have a pretty good ranking going here on Lillesvin. Muahahaaa!

By: Steffen

Steffen — Thu, 04 Sep 2008 12:16:33 +0000

crap shit bollox.

By: Anders K. Madsen

Anders K. Madsen — Wed, 03 Sep 2008 00:35:55 +0000

Nope, not anything good. They keep saying that they’re waiting for Stanton to contact them, because they (apparently) still haven’t received the turntable from them.

By: Steffen

Steffen — Tue, 02 Sep 2008 18:30:49 +0000

Any (good) news?

By: Anders K. Madsen

Anders K. Madsen — Thu, 28 Aug 2008 21:54:58 +0000

Yeah, I’d definitely file a bug on that.
They’ve told me that my deck will ship tomorrow (ie. friday the 29th), so hopefully I’ll get an email tomorrow telling me that my T.120 is finally on its way.
I’ve asked them to compensate for the delay by either refunding the shipping (£30) or throwing in a decent cartridge + scratch needle, but I haven’t heard from them about that yet. My guess is “no”, but heck, I might as well try.

By: Steffen

Steffen — Thu, 28 Aug 2008 18:24:22 +0000

I’m sad to hear this, Madsen. Dealing with costumers like that is a complete piss take. Even if they might claim that your situation is a rarity for them, they are on thin ice, since then they should be all the more able to pay more attention to you and your “misbehaving” order. I’m sure there is a fancy BizWORD for the system they clearly lack – we know it as a bug tracker.